At MailingMarshal, we respect and protect your privacy. This privacy statement outlines how we collect, store and use your private information when using this website.
All data collected via this website is stored and processed with the U.K. in accordance with The General Data Protection Regulation (GDPR).
Information collection and use by MailingMarshal
MailingMarshal is the sole owner of information collected via this website. We will not sell, share or rent this information. MailingMarshal can collect this information at different points on the website from users.
Our website offers several opportunities for visitors to register for promotional and informational mailings, resources and for assistance in evaluating our products and services. These registration forms enable users to opt-in to MailingMarshal’s mailing lists and require users to give contact information (such as name and email address) and consent to be contacted. We use this contact information to send information about our company and our products and services. Notice is given at the point of collection to enable users to choose whether or not they consent to the usage terms. Those who have signed up and subsequently wish to withdraw their participation may opt–out of receiving future mailings at any time. MailingMarshal use this data in accordance with ‘consent’ as defined by GDPR.
Where do we store and process your personal data?
All data collected, stored and used by MailingMarshal is held in the U.K. Your private data is stored at our Tier 4 Data centre in Buckinghamshire.
The safeguards in place are physical, hardware and software. The servers in the data centre are accessed only by nominated MailingMarshal personnel, all security procedures are monitored and audited by our Data Protection Officer (DPO).
How long do we keep your personal data for?
MailingMarshal collect, store and use data as outlined within this document for all MailingMarshal active clients. If a client terminates their account, all private data is deleted in accordance with ‘The right to forget’ as defined by GDPR. Data is retained no longer than is reasonably necessary.
Information collection and use by our customers
You may be asked to provide certain personal information to our customers in connection with their use of our products and services, such as when you respond to a survey or register for an event. If you choose to provide personal information to one of our customers, you should review the individual privacy policy of that customer. MailingMarshal is not responsible for the privacy practices of our customers.
You may be asked to provide certain information to our customers when they are using our software. Our standard terms of business require that any customer using our software obtains consent under GDPR from all recipients prior to contacting them.
If you choose to provide your private information and grant consent to be contacted, you should review the individual privacy policy of that customer. MailingMarshal is in no way responsible for the privacy policy of our customers.
Security and privacy
When MailingMarshal collect your data, GDPR describes the organisation responsible for storing and using your data as the ‘Processor’. We adhere to every stage of this requirement.
Your private data is stored and used by us inside the U.K. At no point does your private information ever leave the U.K.
We take every precaution to protect the confidentiality and security of your personal information by using security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we collect sensitive account information such as credit card numbers, we protect its transmission through the use of encryption such as the Secure Socket Layer (SSL) protocol.
MailingMarshal takes care to reinforce the importance of our website visitors’ security and privacy among our employees. Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.
At MailingMarshal, we have an appointed Data Protection Officer. This role includes supervision and audit of how your data is processed and stored internally. We also self certify for GDPR via periodic audits of our systems, procedure and policy.
We will never share, sell, or rent your personal information with third parties for their promotional use. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing credit card merchant services). The contracts prohibit them from using any of your personal information for their own purposes, and they are required to maintain the confidentiality of the information we provide to them.
We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as court order, or law enforcement request.
Cookie policy
Both the MailingMarshal software and the public website use cookies to collect information and store your login session. Cookies are small data files which are stored on your computer or mobile/tablet as you browse this website and use the software. We use them to remember your computer and provide you with the best user experience.
Information collected
When using the MailingMarshal software, cookies are used to store your login session and software preferences. On the public website, we use cookies to monitor how you found the MailingMarshal website. All information is anonymous, and we do not record any personal information, such as name, address or any other contact details.
Who sets the cookies?
Cookies are set on your computer when you use the MailingMarshal software or access this website. No third-party cookies are used, we do not pass on any information to third parties.
What are cookies used for?
The main purposes for which cookies are used are:
For technical purposes essential to effective operation of the MailingMarshal software.
To monitor how users found the MailingMarshal website. Nothing more than the source is recorded.
How do I disable cookies?
If you want to disable cookies you need to change your web browser settings to reject cookies. How to do this will depend on your preferred web browser:
For Microsoft Internet Explorer:
Select “tools” then “Internet Options”
Click on the “Privacy” tab
Select the setting the appropriate setting
For Mozilla firefox:
Select “tools” then “Options”
Click on the icon “Privacy”
Find the menu “Cookie” and select the relevant option.
What happens if I disable cookies?
The MailingMarshal public website will continue to function as normal. You will not however be able to use your MailingMarshal software, as cookies are required to store your user preferences and session information.
Choice/opt–out
MailingMarshal's Anti–Spam Policy allows only permission-based email. In addition, users always have the opportunity to opt–out, via a link in the footer of all non–transactional email messages. These options are made available when you sign–up for our email lists and in email messages delivered from our company. Some communications (e.g., important account notifications and billing information) are considered transactional and are necessary for all MailingMarshal customers.
Notification of changes
This policy is in effect as of May 2020. If we decide to change our privacy policy in any material way, we will post those changes on the MailingMarshal website, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Please note:
This statement does not outline usage of our software. All information relating to the processing of your email databases is contained within our standard terms of business. These can be reviewed as follows:
MailingMarshal Terms and Conditions of usage